Information for Our Guests

Welcome to our Online Home!

We have built our reputation on providing quality short-term suites with superior customer services, so congratulations – you have just taken the first step to a terrific stay with us! We specialize in renting the right home to the right guest and have with the experience and team in place to help ensure your complete satisfaction with our personalized services.

Your vacation – all mapped out!

One thing that travel shoppers like about our website is that it is easy to find the right vacation suite and amenities for their needs. We know that people are not just looking for a place to stay, but an entire vacation experience and that is why all of our listings are mapped in relation to all the activities, attractions and fun that will meet their personalized needs.

Do we know the area? You bet we do! If you are looking for the inside info on the best attractions and leisure activities, the best restaurants, nightlife and shopping venues, the best of everything – you have come to the right place. Our staff is well prepared to provide you with personalized recommendations and service to ensure a holiday that matches your needs and dreams. We are here to help you experience the perfect vacation. Our goal is to provide customized service leading to greater customer satisfaction which will leave you wanting to vacation with us again and again.

The Right Response… Instantly

Have you found a suite on our site that looks promising? Great news! Send us an Inquiry with travel dates and you will receive an instant quote from our system. And if that suite is not available we will send you suggestions for similar properties that are available, with links so you can see if these suites meet your needs. All of this happens automatically so inquire away!

And our great communications don’t stop there. For example, our pre-stay email provides our guests with personalized information to help plan their trip and ensure a great holiday. And we have the people and processes in place to make your Check-In and Check-Out fast, easy and stress-free.

Thank YOU for coming!

We look forward to hearing from you and delivering a level of service exceeding your expectations.

 

POST STAY SURVEY

Please let us know how your experience with us was.

SURVEY

Testimonials

Ellen

Spent my honeymoon in April 2019. Friendly staff and excellent service. Like the location, quiet with nice ocean view. Definitely will stay if I go again!

April 23, 2019

Lin

The staff in the hotel is the most friendly one, and the whole experience during my stay is also awesome, will for sure recommend to others and stay here again when I visit Hawaii again.

April 5, 2019

The property was beautiful and centrally located with lots of restaurants and shops nearby, but slightly tucked away from all the craziness. It is a short walk from plenty of malls with good restaurants and Waikiki beach. The staff were all very nice and polite. Everything was perfect and we loved our vacation here!

February 26, 2019

Cynthia

Clean and bright luxurious wooden furnishing as expected of the Ritz Carlton Residences. Spacious room with balcony and ocean view. Great amenities, equipped with in room kitchen and laundry. Good spa and pool facilities. Staffs are very welcoming.

November 28, 2018